Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, and in its original packaging. 

Product must be returned at customer's expense. There will be no refunds on shipping charges.  10% restocking fee applies on all returned products.

To start a return, you can contact us at inhypenails@gmail.com. Items sent back to us without first requesting a return will not be accepted.

Damages and issues

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 30 days
• The Goods are in the original packaging
• Item is unopened and unused 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.